Shipping Policy – ​​KeyPal Netherlands

At KeyPal we ensure that your order is delivered quickly, safely and reliably within the Netherlands.
Below you can read all about our delivery times, shipping methods and procedures, so you know exactly what to expect.

Delivery times

KeyPal aims to process and ship all orders within 24–48 hours of purchase confirmation.
After shipping, your order will be delivered within 2–5 business days , depending on:

• The delivery service (PostNL, DHL or a similar carrier)

• Weather conditions or busy delivery services

• Holidays or promotional periods

Please note that delivery times are estimates and may vary slightly.

Postage costs

Within the Netherlands, shipping is always free — no hidden costs and no minimum order amount.
We want you to be able to order without worry, knowing that you won't have to pay extra shipping costs.

Shipping method

All orders within the Netherlands are shipped via reliable parcel services such as PostNL or DHL.
This ensures:

• Fast and safe delivery

• Tracking information via a track & trace code

• Careful handling of each package

Order processing

After placing your order, you will receive a confirmation email with your order details.
Once your order has been shipped, you will receive a shipping confirmation with a track & trace number , so you can track the delivery in real time.

Orders are typically processed within 24–48 hours .

Tracking your order

Every KeyPal order within the Netherlands includes tracking information.
With the track & trace number you can easily follow where your package is — from dispatch to delivery at your door.

Questions and support

Do you have questions about your order or our shipping? Our support team is happy to help.

📧 Email: KeyPalnederland@gmail.com

We aim to respond to all messages within 24 hours .

Limitations and exceptions

While we do everything we can to deliver your order on time, unforeseen circumstances may sometimes arise, such as:

• Delays at the delivery service

• Bad weather

• Force majeure or logistical disruptions

KeyPal cannot be held liable for delays beyond our control, but we always do our best to deliver your order as quickly as possible.

Conclusion

At KeyPal Netherlands, we strive for a reliable, transparent, and worry-free shipping experience—from the moment you order to opening your package.

Do you have questions or need help? Feel free to contact us at KeyPalnederland@gmail.com .